Frequently Asked Questions:
All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from the Lokalitee store, please feel free to e-mail us email@example.com
Once you have decided how to proceed, you will be prompted to enter the name and address of the intended recipient of your shipment (i.e. your delivery information), followed by your billing details. You will have the option of indicating that the shipping and billing details are the same, if applicable.
After completing the shipping information, you will need to enter in your payment details. Once you have completed the form, and transaction complete, you will receive an on-screen order confirmation, as well as a second confirmation via e-mail.
You will also receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)
*Make sure the item is in resalable condition. We cannot refund or credit items that are marked or otherwise damaged
*Enclose a copy of your invoice. Please include a copy of the original invoice (or the invoice number and invoice date) with the returned item so that we can issue the proper credit or refund.
*Ship / courier the package to our returns department. Contact firstname.lastname@example.org for delivery details.